State Farm® Insurance Agent Heather Ladd

"Working with Heather Ladd and her team was a breeze! She made the insurance process for our new Airbnb smooth and stress-free. From day one, her industry knowledge and clear explanations helped us select the best policy easily. Her team was just as great—quick, knowledgeable, and super helpful. If you want an agent who truly goes the extra mile, Heather is your gal!"

"Wish I could recommend the Anacortes State Farm office, but the difficulty in getting questions answered and calls returned is ridiculous. So much so, that I'm taking my business to another nearby State Farm office."

"Heather Ladd and her State Farm team have been incredible to work with. Heather took the time to walk us through business insurance, car insurance, and now life insurance in a way that felt clear, thoughtful, and never overwhelming. She’s exceptionally knowledgeable, but what really sets her apart is how approachable and patient she is—no pressure, no jargon, just genuine guidance tailored to our needs. Every step felt intentional and well explained, which gave us a lot of confidence in our decisions. It’s rare to find someone who combines professionalism with such a personal touch. We trust Heather completely and couldn’t recommend her more highly to anyone looking for an advisor who truly has your best interests in mind"

"Heather & team are amazing! Incredibly knowledgeable, professional, and go above and beyond for their customers. I HIGHLY recommend using them for any of your insurance needs!"

"Heather Ladd’s State Farm team truly goes above and beyond. From the start, they made the whole experience feel personal and tailored to what I actually needed. Heather took the time to do real research ahead of our meeting and came prepared with thoughtful recommendations for a coverage plan that made sense for my situation. And on a human level, the experience was just awesome — I was welcomed in with a latte and a granola, which was exactly the pick-me-up I needed that day. The entire team is incredibly warm and welcoming, and it genuinely made a difference. Highly recommend!"

"I transfer ALL of my vehicles, my homes, and my motorcycle over to Heather. Her and her staff were so helpful and the prices and coverage was much better than the company I was with. Very much so recommend going here for any insurance needs you have!"

"Just wanted to give thanks to Paige for explaining everything I needed to know to get some insurance on my automobile, she was super nice and was ready for any questions I had. Thank you Paige helping me decide to get insurance thru your company"

"I just want to thank Paige for helping me learn about insurance! Asked for quotes and what would work best for me, she gave so much detail in what my price range would be. Thank you Paige, you’re awesome!!"

"Really excited to have Nicole Schmidt back at State Farm!"

"I’ve had nothing but wonderful experiences with every interaction that I’ve had with this office. I have not only my auto and trailer insurance thru them but also have had home and property policies. Every agent I’ve worked with is knowledgeable and an experienced in their field and truly a pleasure to work with. I highly recommend them for any of your insurance needs."

"State Farm Anacortes is an excellent office with very professional staff. They now have Nicole back… the BEST agent in Washington! Knowledge, smart, kind and Fantastic to work with. Highly recommended!"

"i’ve been looking into switching insurances for both renters and auto. i assumed it would be a lot of work, math and honestly too many policies to go through but their employee was so helpful. Paige made it easy and helped me understand everything without making me feel dumb. i left the phone call more comfortable and excited; ready to speak with an agent. Highly recommend going here if the rest of the employees are like her every customer is in good hands!"

"My initial call left me feeling overwhelmed & not really sure of what to do. However the experience was immediately brightened when I spoke to Paige. She was incredibly kind & professional, making me feel comfortable asking even the most simplest questions. Paige's friendly demeanor & willingness to patiently explain everything was fantastic. Her efforts to make complex topic easy to understand & i truly appreciate her positive attitude!!"

"I called about auto insurance and Paige was so helpful with helping me figure out all my questions about switching over."

"My web inquiry was answered immediately by a call from State Farm Agent Heather Ladd, who impressed me with her familiarity with our nearby island neighborhood. Account Manager Kelly Bowden followed up with me to promptly complete Homeowners, Auto, and Personal Articles policies with which we are very pleased. These professional, knowledgeable, talented, and personable ladies are true gems in the Northwest local insurance world."

"Heather is so kind and extremely helpful - she helped us add renters insurance to an existing out of state umbrella policy and went above and beyond by handling the communication with our other State Farm agent. I'd 100% recommend her to anyone looking for someone to help with insurance coverage of any kind - top notch!"

"Heather, Amanda Campbell has been my State Farm agent for many wonderful years! I trust her completely with ALL my insurance needs! Plus, Ivy & your entire team are FANTASTIC! 🎉🎉🎉"

"“I had the pleasure of working with Kelly Bowden, and I can’t say enough about how helpful she was. She was patient, kind, and incredibly attentive throughout the process. Her attention to detail is outstanding, and she made everything so much easier to understand."

"Thank you Kelly for your all that you do. You have been so helpful and kind. Your thoroughness and details are truly appreciated. I will definitely be sharing this with my friends. Again,thank you always!!"

"Ivy was super efficient and professional in helping address my policy questions! Great location."

"I highly recommend this agency for their exceptional customer service. Kelly goes above and beyond to take care of clients new and existing."

"I hadn't shopped for insurance in over ten years! Adulting can be hard sometimes. Kelly Bowden was so patient with me, finding the perfect balance between affordability at the same time making sure I didn't leave myself under-insured. I appreciated the time she took to walk me through each scenario and answering my endless questions. She was very responsive and kept me informed along the way. Heather is very lucky to have Kelly on her Team! Highly, highly recommend."

"I was very pleased with the time they took to help me. It was a pleasure to talk with someone who cared about your needs. Thank you."

"I’ve been a customer of Heather Ladd’s agency since she became the owner. In that period of time I’ve had multiple contacts with her office and staff and most recently because I purchased a new vehicle. Every single one of her staff from Heather herself to Amanda, Kelly and Brenda are so friendly and helpful. They go out of their way to be available and to solve whatever needs arise. I cannot say enough positive things about every single person in this office. Way to go ladies and keep up the good work!!"

"I have a story I wanted to share about Heather and her team. Last weekend Heather was at a market event and I was in the booth next to her running my business. I brought my 10 year old daughter to work and she went off to look around. After she didn’t come back for more than a few minutes I was very concerned. I ran through the entire event area and could not find her. Heather saw that I was distraught and she sent her team to go search the grounds. They found her safe and sound but I wanted to leave her a 5 star review because she didn’t need to help me. She didn’t have to do that for any reason other than she genuinely cared about a stranger finding her daughter. I think that speaks volumes about her character. Thank you Heather and her team! You’re the best. I’d leave you 10 stars if I could!"